Shipping Policy

Paramount Peptides currently ships within the United States only. Free standard shipping is available on U.S. orders over $300.

Order Processing

Orders are typically processed within 48 hours. Processing time is separate from the estimated delivery time and may be extended during weekends, holidays, promotions, or periods of high order volume.

Orders may be subject to additional verification before shipment. If more information is required, our team will contact you using the details provided with your order.

Domestic Shipping

Delivery may take seven days or longer, depending on the destination, carrier, and shipping method selected at checkout. All delivery dates are estimates and are not guaranteed.

Carrier delays, severe weather, holidays, service interruptions, and other circumstances outside our control may affect delivery times.

Paramount Peptides reserves the right to select a carrier or use an equivalent shipping service when necessary to help ensure the safe and secure delivery of your order.

Tracking Information

When tracking is available, the tracking information will be sent to the email address associated with your order. Please allow time for the carrier to scan the package and update its tracking system.

Order Changes and Cancellations

If you need to change or cancel an order, please contact our customer support team as soon as possible. We cannot guarantee that changes or cancellations can be made after an order has entered processing or has been shipped.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Paramount Peptides is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated address information.

If a package is returned because of an address issue, additional shipping charges may apply before it can be sent again.

Delayed, Lost, or Missing Packages

If your tracking information has not updated or your package appears delayed, please contact the carrier first for the latest delivery information.

If the carrier cannot resolve the issue, contact our customer support team with your order number and tracking details so we can review the shipment.

If a package is marked as delivered but cannot be located, please check the delivery area, confirm the shipping address, and ask household members, neighbors, or building management before contacting support.

Damaged Packages

Please inspect your package as soon as it arrives. If the package or its contents appear damaged, take clear photographs of:

• The exterior packaging
• The shipping label
• The damaged product
• The entire contents of the package

Contact our customer support team as soon as possible and include your order number and photographs. Please keep the original packaging and damaged items until our team has completed its review.

Temperature Exposure During Transit

Packages may experience temperature fluctuations while in transit. Upon delivery, promptly remove the products from the shipping package and store them according to the instructions provided on the product label or accompanying documentation.

If you have concerns about the condition of a product upon arrival, photograph the package and product and contact our customer support team before opening or handling it further.

International Shipping

We do not currently ship internationally.

Research Use Only

All Paramount Peptides products are intended strictly for laboratory research use only. They are not intended for human or veterinary use. Shipping or delivery of a product does not change its research-use-only designation.